Check your reservation online
GENERAL CONDITIONS OF SERVICE
SEASONAL CALENDAR
- High Season
- Low Season
- Special Season
| M | T | W | T | F | S | S |
|---|---|---|---|---|---|---|
1 | ||||||
2 | 3 | 4 | 5 | 6 | 7 | 8 |
9 | 10 | 11 | 12 | 13 | 14 | 15 |
16 | 17 | 18 | 19 | 20 | 21 | 22 |
23 | 24 | 25 | 26 | 27 | 28 | 29 |
30 |
RESERVATIONS
Go to booking form directly. The request or receipt of information on the state of availability of the establishment does not imply the acceptance of the reservation by the owner. Within 48 hours after the acceptance of the “Pre-booking” by the owner, the customer must make a transfer to the current account provided as an advance payment, in order to formalize the reservation, indicating your name and date of entry, which will be the amount of one day’s stay. After this period, in the case of not having received such payment, the establishment reserves the right to propose the accommodation to other potential clients. The remaining amount will be paid in cash once the client is in the establishment.CANCELLATIONS
The enjoyment of the accommodation and other services will last for the period agreed between the establishment and the client. Any extension or reduction of the previously agreed period will have to be consulted with the owner. In case of cancellation of a reservation, a series of cancellation charges will be applied depending on how far in advance the reservation is cancelled. All the expenses derived from the cancellation will be charged to the client. The percentages will be applied on the amount paid in advance. The intervals and percentages of penalties applied are as follows:| DAYS IN ADVANCE | PENALTY PERCENTAGE |
| From 0 to 7 days | 100% |
| 8 to 15 days | 75% |
| From 16 to 30 days | 50% |
| After 31 days | 0% – The advance payment is returned in full |
**In case of abandonment of the establishment in advance of what has been agreed between the two parties, the total amount agreed for the stay of the room will be charged for damages caused.
ENTRANCE
No more people will be allowed to stay or use the facilities of the establishment than those stipulated in the booking confirmation. Failure to comply with this rule will entitle the owner to take the measures it deems appropriate, including eviction. It is mandatory that each traveler fills out and signs an occupancy form that the owner is obliged to deliver to the Ertzaintza as well as an entry form where the services requested by the client are included. This document is considered a contract between the two parties. Estimates are subject to change without notice. Please refer to our price list and our general conditions of service.Online Reservation Form
Data Protection:
In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation) and its implementing regulations we provide you with the following information of your interest in relation to the processing of your personal data:
Data controller: Your data will be processed by María Jesús Arrastua Aranburu, NIF: 15960368-R, Sagasti Bailara, 15 – 20100 Lezo.
Purpose of processing and legitimacy: María Jesús Arrastua Aranburu will only use your data for legitimate purposes: -Management of our business or information relationship: your data will be processed in order to maintain and fulfill the obligations arising from our business or information relationship.
You may exercise any of the following rights by sending a written request together with a photocopy of your ID/passport to the following address: Agroturismo Juan Martindegi- Maria Jesús Arrastua, C/ Sagasti 15 – 20100 Lezo. EMAIL: agroturismolezo@gmail.com – Information, Access, Rectification and Deletion.
Services and Rates
We send you information on some conditions that are necessary so that there are no surprises or misunderstandings.
All reservations accepted by the owner of the Juan Martindegi establishment are subject to the following general conditions.
PAYMENT IN CASH, BIZUM OR BANK TRANSFER ONLY
PRICES
| SERVICES | HIGH SEASON | LOW SEASON |
| Breakfast | 6 € | 6 € |
| Wifi | free | free |
| Right to kitchen | 15 € per day | 15 € per day |
| Price ROOMS | See room prices | |
- Prices include VAT
- High Season is considered as long weekends, holidays, Easter(full week), Summer(July 1 to August 31), Christmas(December 20 to January 10).
- The rest of the year is considered Low Season
- Please, download the following document and read the general read the General Terms of Use of Agroturismo Juan Martindegi.
SCHEDULES
- The approximate time of arrival must be communicated to the owner of the establishment before 12:00 noon on the day of arrival.
- Unless prior notice is given, the customer must occupy the room before 8:00 p.m. on the day of arrival. Otherwise, after that time, the room may be rented by other customers.
- Check-in time is from 3:00 p.m. onwards.
- At the end of the stay, and unless previously agreed, the customer must leave the establishment before 11:00 am on the day of departure.
- Breakfast is offered from 8:00 to 09:30, unless otherwise agreed between both parties.